Emil Sit has an excellent post on his recent experience with SunGrid, charitably titled “Observations on SunGrid Customer Care.” He begins with: I haven’t used the SunGrid this week. In fact, no one has: there was a four day outage from last Saturday morning through this morning. His post is quite illuminating about Sun, customer care, […]
Not a Utility
October 25th, 2006 · No Comments
Tags: Grid applications · Usability · Utility Industry