Powers Unfiltered

An entrepreneur's journey into grid computing and partnering with Microsoft, by John Powers

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Hey, Microsoft — get off of my cloud

January 8th, 2008 · 5 Comments

All my regular readers know I use the Microsoft partner Web sites fairly often, and that I experience frustrating time-sucking issues almost as often. Believe me, I spare my readership the great majority of my experiences with the unending nightmare that is the Microsoft partner online world, and when I do raise these issues I’m […]

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Tags: Customer Service · Partnering with Microsoft · Usability

Partnering with Microsoft — the myth of a single point of contact

November 28th, 2006 · 9 Comments

I had another of my favorite type of interactions with a stranger from Microsoft (or a contractor thereof) this morning.  “Rachel from Microsoft” called me to tell me of many exciting opportuntities surrounding the launch of Vista, Office 2007, and Exchange Server 2007.  We get such calls every week or two, which is fine — […]

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Tags: Entrepreneurship · Events · Partnering with Microsoft