As promised, here’s the latest from my experiences with Velocity Micro. When last we left my poor sick PC, it was on the operating table at Velocity Micro’s labs in Richmond, VA. After a two-week illness here at home, when a house call did not do the trick, it went back to its birthplace for [...]
Velocity Micro follow-up
February 28th, 2007 · 4 Comments
Tags: Entrepreneurship · Growth · Uncategorized
Growth: Part One — Growing Pains at Velocity Micro?
February 11th, 2007 · 16 Comments
I’ve planned a series of posts on the opportunities and perils of growth, with non-Digipede examples. Here goes.
The first example comes from, of all places, my new home PC.
Last summer, my reliable old Gateway began to suffer from the same fate that eventually afflicts every PC — it was getting old, slow, and cranky. I [...]
Tags: Customer Service · Entrepreneurship · Growth · Startup Life · Usability
Growth: The Introduction
February 10th, 2007 · 1 Comment
I have been fortunate to be part of rapidly growing companies throughout my career, and it’s happening again.
Growth is fun. With growth comes opportunity — often, opportunity to show what you can really do.
Growth is perilous. With growth comes new expectations, new responsibilities, public exposure of warts, new processes (as “winging it” fails to cut [...]
Tags: Entrepreneurship · Startup Life