In the spirit of Todd Weatherby’s comments about opening a dialog regarding the Microsoft Partner Program Web Site, here are five technical things Microsoft could do to improve interactions with partners and customers. I (and other partners) have put forward some more radical ideas for redesign of partner program policies and tools, but let’s start [...]
Five Suggested Technical Improvements for the Microsoft Partner Web Site
January 29th, 2008 · 4 Comments
Tags: Partnering with Microsoft · Usability
Hey, Microsoft — get off of my cloud
January 8th, 2008 · 4 Comments
All my regular readers know I use the Microsoft partner Web sites fairly often, and that I experience frustrating time-sucking issues almost as often. Believe me, I spare my readership the great majority of my experiences with the unending nightmare that is the Microsoft partner online world, and when I do raise these issues I’m [...]
Tags: Customer Service · Partnering with Microsoft · Usability