Powers Unfiltered

Emil Sit has an excellent post on his recent experience with SunGrid, charitably titled “Observations on SunGrid Customer Care.”  He begins with:
I  haven’t used the SunGrid this week. In fact, no one has: there was a four day outage from last Saturday morning through this morning.
His post is quite illuminating about Sun, customer care, individuals involved [...]

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I don’t know where I first heard the expression “pioneers get the arrows, settlers get the land,” but it applies in a great many new businesses.  My hat is off to Sun for taking the roll of “giant pioneer” in the area of utility computing, with their SunGrid $1-per-CPU-hour offering that’s been in the headlines for [...]

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